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Operational Support System Operational Support System

Operational Support System

Development of Operational Support System (OSS) is unique application allowing businesses to optimize the flow of business processes within the company, contributing to the business efficiency improvements in the short run, followed by cost reductions and new revenue generation in the long run.

This is a unique system, based on new concept, having no analogous application existing nowadays in the world. Application has been solely developed by the idea of our genius programmers, it is the first RIA technology based OSS. It allows Optimal User Interface usage, where tasks can be completed in shorter time in comparison to Web based applications. This state- of-the- art solution is very flexible, giving opportunity for users to benefit on UI. From the business process perspective, its Universal Traffic Designer Tool helps companies to acquire marketing advantage in the market, with flexible tariffs, package strategy and so on.

OSS is based on Service Oriented Architecture, to write clients in any platform and use just our standard API, provided with the application. The standard API is SOAP, Web Services based API where clients can even be run on mobile phone, web clients, Windows or Linux GUI applications. This multi-platform solution is built on Java, MySQL, Perl and other technologies.

Demo version of OSS can be requested via email to sales@tx-systems.com , with OSS Demo Inquiry in the subject line.

The solution had been offered to RealTime, local Internet Service Provider (ISP) company.

The solution helped company to automate many business processes, which had been done before manually. OSS usage provided RealTime with comparative advantage among other ISP companies operation in Armenian region, with built in Billing, Invoicing, Metering and Troubleshooting functionalities and integrated to Real Time’s current operational system. In addition, it helped the company to more effectively manage its customers, partners and users.

Used technologies: Java, MySQL, Stored Rountines, Web Services, Flex